About ISPM

Your Assurance Partner


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Experts in Service Assurance and Orchestration

Our operations enhancement solution is focused on delivering tight process flows, end-customer service quality and continuous performance improvements. It leverages isolated monitoring systems, either existing or new, and delivers unique enhancements to team productivity and CAPEX control. Our NetVision operations enhancement solution is currently deployed in a range of network environments, from pure fibre to 4G LTE.


Since 1998, ISPM has served global customers, with global standards (ITIL, FCAPS, eTOM) and global partners (InfoVista, EMC, eG Innovations, Fluke Networks and QlikView).

In addition, ISPM is an active member of the TM Forum, a global, non-profit industry association focused on enabling service provider agility and innovation.


Working with ISPM

Telefonica/Vivo

Building Brazil’s First Smart City

Telefonica/VIVO, the largest telecommunications service provider in Brazil, has launched a project to turn Águas de São Pedro, a city in the São Paulo region, into the first smart city in the country.

ISPM NetVision providing total quality control

ISPM will provide technical support and maintenance for over 400 remote solutions used across the health and education sectors.

Read more
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ISPM trusted by

  • Ericsson
  • Citibank
  • Unilever
  • Carrefour