About ISPM

Your Assurance Partner


ISPM logo

Experts in Service Assurance and Orchestration

Our operations enhancement solution is focused on delivering tight process flows, end-customer service quality and continuous performance improvements. It leverages isolated monitoring systems, either existing or new, and delivers unique enhancements to team productivity and CAPEX control. Our NetVision operations enhancement solution is currently deployed in a range of network environments, from pure fibre to 4G LTE.


Since 1998, ISPM has served global customers, with global standards (ITIL, FCAPS, eTOM) and global partners (InfoVista, EMC, eG Innovations, Fluke Networks and QlikView).

In addition, ISPM is an active member of the TM Forum, a global, non-profit industry association focused on enabling service provider agility and innovation.


Working with ISPM

Samm Grupo CCR

Maintaining a High Speed DWDM Fibre Network

When Samm Grupo wanted to manage their costs and optimise their service levels they turned to ISPM.

An eTOM compliant solution to manage and optimise a complex network

Thanks to ISPM, Samm Grupo has been able to deliver complete visibility to operational teams…

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Samm Grupo CCR logo

ISPM trusted by

  • Ericsson
  • Citibank
  • Unilever
  • Carrefour