Our References

Solution Videos

Learn more about the flexible, agile NetVision platform with our overview videos.

  • Video

    Cockpit Menu

    Learn about the Cockpit menu , the central control hub for the ISPM NetVision platform.

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    Event Menu

    Learn about how to manage events and tickets through the Netvision Event menu.

  • video

    Service Desk Menu

    Summarise, manage and explore tickets via the Service Desk menu.

  • video

    Capacity Menu

    Prioritise and filter indicators, events and tickets in the Capacity menu.

  • video

    Initial Dashboard

    View service history, provisioning and service overview details in the Dashboard.

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    Troubleshoot and resolve problems using the service status functionality.

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    Performance Management

    Manage, view and resolve the performance of individual resources.

  • video

    Root Cause Analysis

    Locate the origin of service issues using the Service Desk menu.

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    Tickets and Events

    Investigate events and tickets with the simple management interface.

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    Resource and Service Indicators

    Drill down on resources to manage and maintain service issues.

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    Integrated Management

    Manage services, service components and resources simply with the intuitive interface.

Working with ISPM


Building Brazil’s First Smart City

Telefonica/VIVO, the largest telecommunications service provider in Brazil, has launched a project to turn Águas de São Pedro, a city in the São Paulo region, into the first smart city in the country.

ISPM NetVision providing total quality control

ISPM will provide technical support and maintenance for over 400 remote solutions used across the health and education sectors.

Read more
Telefonica Vivo logo

ISPM trusted by

  • Ericsson
  • Citibank
  • Unilever
  • Carrefour