Our References

Solution Videos

Learn more about the flexible, agile NetVision platform with our overview videos.

Cockpit Menu

Learn about the Cockpit menu , the central control hub for the ISPM NetVision platform.
Event Menu

Learn about how to manage events and tickets through the Netvision Event menu.
Service Desk Menu

Summarise, manage and explore tickets via the Service Desk menu.
Capacity Menu

Prioritise and filter indicators, events and tickets in the Capacity menu.
Initial Dashboard

View service history, provisioning and service overview details in the Dashboard.
Troubleshooting

Troubleshoot and resolve problems using the service status functionality.
Performance Management

Manage, view and resolve the performance of individual resources.
Root Cause Analysis

Locate the origin of service issues using the Service Desk menu.
Tickets and Events

Investigate events and tickets with the simple management interface.
Resource and Service Indicators

Drill down on resources to manage and maintain service issues.
Integrated Management

Manage services, service components and resources simply with the intuitive interface.

Working with ISPM

Telefonica/Vivo

When Vivo wanted to reduce operating costs and increase efficiency they turned to ISPM.

Thanks to ISPM, Vivo has been able to reduce operational costs, increase productivity and deliver improved customer service…

Our References