Solution Videos

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Learn more about the flexible, agile NetVision platform with our overview videos.

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  Cockpit Menu

  Learn about the Cockpit menu , the central control hub for the ISPM NetVision platform.

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  Event Menu

  Learn about how to manage events and tickets through the Netvision Event menu.

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  Service Desk Menu

  Summarise, manage and explore tickets via the Service Desk menu.

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  Capacity Menu

  Prioritise and filter indicators, events and tickets in the Capacity menu.

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  Initial Dashboard

  View service history, provisioning and service overview details in the Dashboard.

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  Troubleshooting

  Troubleshoot and resolve problems using the service status functionality.

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  Performance Management

  Manage, view and resolve the performance of individual resources.

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  Root Cause Analysis

  Locate the origin of service issues using the Service Desk menu.

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  Tickets and Events

  Investigate events and tickets with the simple management interface.

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  Resource and Service Indicators

  Drill down on resources to manage and maintain service issues.

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  Integrated Management

  Manage services, service components and resources simply with the intuitive interface.