Our References

Solution Videos


Learn more about the flexible, agile NetVision platform with our overview videos.

  • Video

    Cockpit Menu

    Learn about the Cockpit menu , the central control hub for the ISPM NetVision platform.

  • video

    Event Menu

    Learn about how to manage events and tickets through the Netvision Event menu.

  • video

    Service Desk Menu

    Summarise, manage and explore tickets via the Service Desk menu.

  • video

    Capacity Menu

    Prioritise and filter indicators, events and tickets in the Capacity menu.

  • video

    Initial Dashboard

    View service history, provisioning and service overview details in the Dashboard.

  • video

    Troubleshooting

    Troubleshoot and resolve problems using the service status functionality.

  • video

    Performance Management

    Manage, view and resolve the performance of individual resources.

  • video

    Root Cause Analysis

    Locate the origin of service issues using the Service Desk menu.

  • video

    Tickets and Events

    Investigate events and tickets with the simple management interface.

  • video

    Resource and Service Indicators

    Drill down on resources to manage and maintain service issues.

  • video

    Integrated Management

    Manage services, service components and resources simply with the intuitive interface.


Working with ISPM

Telefonica/Vivo

Integrated Management of IP Services

When Vivo wanted to reduce operating costs and increase efficiency they turned to ISPM.

An end-to-end viewpoint to manage and monitor resources

Thanks to ISPM, Vivo has been able to reduce operational costs, increase productivity and deliver improved customer serviceā€¦

Read more
Telefonica Vivo logo

ISPM trusted by

  • Ericsson
  • Citibank
  • Unilever
  • Carrefour