Our References

Solution Videos


Learn more about the flexible, agile NetVision platform with our overview videos.

  • Video

    Cockpit Menu

    Learn about the Cockpit menu , the central control hub for the ISPM NetVision platform.

  • video

    Event Menu

    Learn about how to manage events and tickets through the Netvision Event menu.

  • video

    Service Desk Menu

    Summarise, manage and explore tickets via the Service Desk menu.

  • video

    Capacity Menu

    Prioritise and filter indicators, events and tickets in the Capacity menu.

  • video

    Initial Dashboard

    View service history, provisioning and service overview details in the Dashboard.

  • video

    Troubleshooting

    Troubleshoot and resolve problems using the service status functionality.

  • video

    Performance Management

    Manage, view and resolve the performance of individual resources.

  • video

    Root Cause Analysis

    Locate the origin of service issues using the Service Desk menu.

  • video

    Tickets and Events

    Investigate events and tickets with the simple management interface.

  • video

    Resource and Service Indicators

    Drill down on resources to manage and maintain service issues.

  • video

    Integrated Management

    Manage services, service components and resources simply with the intuitive interface.


Working with ISPM

Samm Grupo CCR

Maintaining a High Speed DWDM Fibre Network

When Samm Grupo wanted to manage their costs and optimise their service levels they turned to ISPM.

An eTOM compliant solution to manage and optimise a complex network

Thanks to ISPM, Samm Grupo has been able to deliver complete visibility to operational teams…

Read more
Samm Grupo CCR logo

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