With over 13 years of success, ISPM provides management solutions for IT and telecom services and is differentiated because of the range and flexibility of its products and services.
The company has implemented projects in the largest telecommunications operators in Brazil, as well as major retail, finance and infrastructure companies. ISPM is a leader in monitoring and managing telecommunications and IT infrastructure in Latin America, with over 100,000 monitored solutions.
White Papers and Solution Overviews
OSS Service Assurance Solutions
NetVision, from ISPM is a complete range of OSS service assurance solutions delivering superior customer experience and SLA compliance.
The Four Steps to Service Management Excellence
In this paper, Service Assurance experts ISPM identify four clear steps that transform service assurance from an operational tool to a strategic asset.
NetVision: Smart Grids and Smart Meters - Towards Smarter Energy Management.
Take Control of Residential Broadband
Enabling CSPs to measure and manage the quality of broadband services delivered to their residential and enterprise customers.
Enabling end-to-end connectivity in eHealth.
OSS Service Assurance Solutions for M2M Applications
NetVision, from ISPM is a complete range of OSS service assurance solutions, optimised for M2M and agile service management. It delivers superior customer experience and SLA compliance.
Working with ISPM
Integrated Management of IP Services
When Vivo wanted to reduce operating costs and increase efficiency they turned to ISPM.
An end-to-end viewpoint to manage and monitor resources
Thanks to ISPM, Vivo has been able to reduce operational costs, increase productivity and deliver improved customer service…