Business Intelligence Services


business intelligence

Business Intelligence Services for ICT Management

Organisations need information to make better decisions and to plan more effectively. Rich sources of data can be obtained from networks and OSS resources. Our Business Intelligence services for ICT management are designed to capitalise on these resources and generate additional value for your organisation.

We utilise data consolidation and business analysis tools to create powerful reporting that delivers rich strategic insight. Correlation, aggregation and representation of data provide a comprehensive model of performance, efficiency and future trends. Our team converts this into information that is actionable and can be used to uncover new revenue and business development opportunities.


Applied Business Intelligence to Manage Costs and Realise Growth

Applied business intelligence not only contributes to revenue growth goals but also to cost management. Detailed analysis of network performance enables more effective investment and cost savings, which have an impact on organisational efficiency. Our expertise, gained with Tier one global customers since 1998, ensures that you extract the most business intelligence from your network, enabling more effective ICT management.

Our range of services includes:

Please contact us to discuss any of our service offers in more detail.


Working with ISPM

Telefonica/Vivo

Integrated Management of IP Services

When Vivo wanted to reduce operating costs and increase efficiency they turned to ISPM.

An end-to-end viewpoint to manage and monitor resources

Thanks to ISPM, Vivo has been able to reduce operational costs, increase productivity and deliver improved customer serviceā€¦

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ISPM trusted by

  • Ericsson
  • Citibank
  • Unilever
  • Carrefour