Operations Services


Operations Services for Telecoms and IT Networks

ISPM provides advanced operations services for telecoms and IT networks, ensuring the availability of information to all relevant stakeholders and its accessibility through clear, graphical visualisation.

Such visualisation enables new processes and activities to be created and launched. A clear operational view of the network helps drive efficiency and new performance benchmarks. At the same time, it can create new revenue opportunities through the discovery of trends and indicators. The ISPM team can develop new indicators, alarms and reports based on evolving requirements, ensuring that operational systems keep pace with demands and changing circumstances.

Operational Clarity to Drive Efficiency and Ensure SLA Conformance

These indicators, alarms and reports can be converted into more automated processes, which delivers significant efficiencies and helps ensure better conformance to SLAs. This can have significant productivity benefits, increase network performance, and helps grow revenue.

Customisation to suit individual environments is essential – systems may replace legacy networks or provide convergence between legacy and NGN. Each situation is subtly different. Our expertise, gained with Tier one global customers since 1998, ensures your ICT environment is fully optimised to your specific needs.

Our range of services includes:

Please contact us to discuss any of our service offers in more detail.

Working with ISPM


Building Brazil’s First Smart City

Telefonica/VIVO, the largest telecommunications service provider in Brazil, has launched a project to turn Águas de São Pedro, a city in the São Paulo region, into the first smart city in the country.

ISPM NetVision providing total quality control

ISPM will provide technical support and maintenance for over 400 remote solutions used across the health and education sectors.

Read more
Telefonica Vivo logo

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