Our Services

Services for Telecoms and IT Service Assurance

ISPM offers a complete range of services to support the NetVision platform and its modules. We also help enable our customers' service operations, bringing our expertise, competence and skills to bear in support of new initiatives, operational enhancement and project implementation.

Our team uses industry best practice and agile methodologies to ensure success and solutions that are aligned with your business goals. Backed by unique eTOM and ITIL coverage, with TM Forum Frameworx certified solutions, our services are created and delivered by experts from our team.

ISPM's services for telecoms and IT service assurance and orchestration can be delivered through our team located in our state-of-the-art NOC or on customer premises.

We've been delivering challenging projects to Tier-1 global customers since 1998 and manage hundreds of thousands of resources, ensuring operational efficiency and outstanding performance. Our range of services includes:

Please contact us to discuss any of our service offers in more detail.

  • Maintenance


    ISPM offers a dedicated maintenance service manned by our expert, specialist engineering team.

  • Operations


    Our Operations services allow you to keep pace with the demands of your ICT environment and shape and create a platform that fits your needs precisely.

  • Proactive Services

    Proactive Services

    With our expert team monitoring your infrastructure, problems can be identified and diagnosed rapidly and remedial action can be taken to ensure that you run at maximal efficiency.

  • Business Intelligence

    Business Intelligence

    Our Business Intelligence Services are designed to generate additional value for your organisation.

  • Outsourcing


    Our outsourcing service delivers expert support and oversight of all aspects of operations management of customer satisfaction.

Working with ISPM


Building Brazil’s First Smart City

Telefonica/VIVO, the largest telecommunications service provider in Brazil, has launched a project to turn Águas de São Pedro, a city in the São Paulo region, into the first smart city in the country.

ISPM NetVision providing total quality control

ISPM will provide technical support and maintenance for over 400 remote solutions used across the health and education sectors.

Read more
Telefonica Vivo logo

ISPM trusted by

  • Ericsson
  • Citibank
  • Unilever
  • Carrefour