Our Services

Services for Telecoms and IT Service Assurance

ISPM offers a complete range of services to support the NetVision platform and its modules. We also help enable our customers' service operations, bringing our expertise, competence and skills to bear in support of new initiatives, operational enhancement and project implementation.

Our team uses industry best practice and agile methodologies to ensure success and solutions that are aligned with your business goals. Backed by unique eTOM and ITIL coverage, with TM Forum Frameworx certified solutions, our services are created and delivered by experts from our team.

ISPM's services for telecoms and IT service assurance and orchestration can be delivered through our team located in our state-of-the-art NOC or on customer premises.

We've been delivering challenging projects to Tier-1 global customers since 1998 and manage hundreds of thousands of resources, ensuring operational efficiency and outstanding performance. Our range of services includes:

Please contact us to discuss any of our service offers in more detail.


  • Maintenance

    Maintenance

    ISPM offers a dedicated maintenance service manned by our expert, specialist engineering team.

  • Operations

    Operations

    Our Operations services allow you to keep pace with the demands of your ICT environment and shape and create a platform that fits your needs precisely.

  • Proactive Services

    Proactive Services

    With our expert team monitoring your infrastructure, problems can be identified and diagnosed rapidly and remedial action can be taken to ensure that you run at maximal efficiency.

  • Business Intelligence

    Business Intelligence

    Our Business Intelligence Services are designed to generate additional value for your organisation.

  • Outsourcing

    Outsourcing

    Our outsourcing service delivers expert support and oversight of all aspects of operations management of customer satisfaction.


Working with ISPM

Samm Grupo CCR

Maintaining a High Speed DWDM Fibre Network

When Samm Grupo wanted to manage their costs and optimise their service levels they turned to ISPM.

An eTOM compliant solution to manage and optimise a complex network

Thanks to ISPM, Samm Grupo has been able to deliver complete visibility to operational teams…

Read more
Samm Grupo CCR logo

ISPM trusted by

  • Ericsson
  • Citibank
  • Unilever
  • Carrefour